Improve Your Storage IQ

20 Questions You Should Ask
to Improve Your Storage IQ!!


Before you spend the time, energy & money to store your valuable items, take a few minutes to ask these questions:

1. When you call, can you talk with the on-site manager instead of being routed to a call center?

2. Are the site managers professional, knowledgeable and easy to reach by phone or email?


Read them all before you rent…

Our Customers Love Us

Security Public Storage is the best storage place. They have good deals and care about its customers. I love the alarms, security cameras, and that I can make my payments online! I stored at many other places before, and this one is by far the best in terms of customer service and security!
Jesus Curiel - Sacramento - Fruitridge - 09/09/13 - Google
This is the 2nd time I've used this storage facility. Returned because of the caring people.... friendly, helpful, asked me the right questions, took time with me to make sure I didn't rent a unit that was too large or too small. How rare is that....when someone who has something to sell REALLY cares that you get the product that is right for you....??? The facility is always clean, cheerful, and professionally run. And Security Public Storage is actually more secure than any of the others I've seen in Santa Rosa. Staff lives on site, as an extra security measure.
BarAbb - Santa Rosa - 04/21/13 -
  I really like this place and the friendly people that work here. It’s a good facility--clean and well kept with a lot of space. It also has lots of carts for use, which is nice, and every door has its own alarm system, which I think makes a huge difference when storing your things. The manager lives on site so someone is always available to help. She really knows how to figure out exactly what you need and get it for you! 
Elizabeth M. - Oceanside - 07/29/13 - Yelp
Having never before rented a storage unit I was apprehensive and unsure about what to look for in terms of size and security. The manager John was both extremely helpful in answering all of my questions and helping me to choose the right size storage unit as well as giving me a tour of the place allowing me to put my mind at ease. There are definitely other places you can store your stuff at but this place was definitely the most secure (gated/security cameras) and had the friendliest staff out of all the public storage places.
Evelita - Daly City - Hyde Court - 06/15/13 - Yahoo
I had never stored my stuff in storage before, but after hearing and reading about other people's bad experiences with poorly managed storage facilities, I didn’t want to sacrifice cleanliness and safety for a lower price.  I went with Security Public Storage because of the great reviews and am so glad I did!  It's super clean, safe & well-lit, and the customer service is outstanding!  I highly recommend!
Clarissa H. - San Francisco - 09/05/13 - Yelp
…I was highly impressed by the friendly staff, the smooth procedures, the tight security and the spotless premises.  The monthly rental was also about 30% less than the quote I got for the same-sized unit from the other "public storage" facility around the corner.  Highly recommended.
Alan S. - San Mateo - 08/18/13 - Yelp
Service is great; the manager is very friendly and helpful. He was reassuring that the property is well secured as he lives on the premises and every unit has an alarm that is activated by a pin code of your choosing. The prices are reasonable especially with all the opportunities for discounts. Military moves can be a hassle and having a reliable storage facility is at times hard to find. Glad we went with this one.
Mark Gacilan - Chula Vista - 03/03/13
We had seen several storage locations in the area, and could not find anything better or even close to what SPS offered. Most importantly, however, the personal customer service and the outstanding level of professionalism was what made us immediately decide this was the place of our choice.
Glenn Leon - Ashburn - 07/07/13 - Google
Security Public Storage is the most professional and helpful facility we have ever used. It’s clean and safe. Over ten years, we have moved at least six times. Gail and Paul and Jerry at Security Public Storage have made our newest experience efficient and expedient. We recently had to move to a larger facility and the transition was seamless. We will soon be moving (again) thirty miles away from the facility, but we are keeping our stuff with Gail and Paul.
Claire - Martinez - 10/25/13 - Yahoo
I've been very happy with my experience with SPS.  If you need storage that's reasonably priced, is secure and easy to access along with very friendly and helpful staff, then I highly recommend this place for you. I also like paying online. Good job SPS!
Tamara F. - Salinas - 08/23/13 - Yelp
I picked Security Public Storage because of their high tech security system and the cleanliness of the grounds. I have been here for about 5 months and every time I stop by the office I am greeted with a smile. The management is very helpful and knowledgeable. They are bit more expensive then across the street, but I feel that my belongings are much safer here!
Jay-Jamie Barber - Bethesda - 04/04/13 - Google

Meet Our Managers