Our Customers Love Us
The staff has always been friendly from the first day we came in asking questions. The rate is reasonable and it makes our small living space so much easier to deal with. We SHOPPED first- and saw a lot of "first month free- use our moving truck free" and there were a lot of hidden fees. NOT HERE. Fair quote, what you see is what you get.
This place is great. The climate control keeps everything at one temp and for all the years I have had my stuff in there – there is never any dust. The staff is always helpful. Lisa is awesome – bends over backwards to help you.
Excellent facility and very well maintained. Gail and Paul are always very friendly and very helpful. Would definitely recommend this facility.
I have used multiple storage facilities but hands down Security Public Storage is the best one. Their clean facilities and helpful and friendly staff set them apart from all the rest. I would recommend them to anyone who is looking for a storage facility.
security public storage is an excellent business, staff is friendly, facilities are clean and secure. I have been in storage for about 9 months and havent had any complaints. i would recommend this storage to all family and friends thank you SECURITY PUBLIC STORAGE!!!
The facility is spotless, secure and I feel safe going into my storage space at any time. The staff is efficient and courteous - they treat me like one of their family. I highly recommend this business.
I have been using Security Public Storage off & on for 3-4 years now. I'm very happy with their prices & availability. I recommend Security Public Storage to everyone looking to store their belongings. You won't be disappointed. True Customer for over 4 years.
This storage place is extremely clean and well maintained. The people are very friendly and helpful. The location is convenient for me, as I have a car and can run errands at TJ's and Costco nearby. I would highly recommend this place to store your valuables!
The best storage place I seen in a long time. The place is real clean, excellent manager's, clean bathrooms and the office is open when they say it is. Love the gate hours. Everyone how is looking for storage this is the place to go check out it.
Best storage facility in town. I have been storing my stuff here for years and I have never had a problem. The staff is friendly and helpful, and the hours are great. The facilities are always neat and clean, and the location is perfect for easy coming and going.
Thumbs up, way up! SPS Martinez is all you could want from a place to house your valuables away from home. It's clean, secure, convenient and run by one the nicest, most professional couples in business. Aces!
Soooo glad I found SPS! Have confidence my belongings are safe. Managers are a pleasure to do business with and live onsite, adding to my peace of mind. Facility is kept immaculate. I am very impressed!
Security Public Storage in Roseville has been a great storage facility for me. They are always helpful and friendly and I have peace of mind storing my possessions there.
Security Public Storage was most helpful during my time of emergency and crisis when I had to move. Their excellent staff helped me to get an affordable unit for what I needed quickly. They are always very pleasant, accommodating and greet you with a smile.
I’ve been renting at this facility for many years. Never had any problems. The managers are both very friendly and take very good care of the facility. I always feel like my belongings will be safe while they are stored here because they have alarms and video cameras. Plus everything is gated. I would recommend them to anyone. Thanks!
I have used Security Public Storage since 1991, and I have always felt that the staff have been helpful and courteous. I have never had a problem, and I would recommend this company to others for storage needs
WOW! That is all I have to say...clean, secure, price is reasonable! Jay and Jamie are wonderful! I would highly recommend to anyone needing storage :)
I’ve stored my treasures her for several years, and have been especially happy with the service since the present managers have been in charge. I don t worry about my things, and I consistently am given friendly, courteous, and professional service.
This IS a 5 star storage. I have rented from several storage places and this place tops them all! They have the best customer service, excellent security, and accessible storage. I looked up on the internet for this particular location because it was near my home. When I called, Erik was very friendly and knowledgeable. I went down the very next day and rented a storage unit. I couldn't be more pleased. Thank you Erik.
I feel 100% comfortable storing my belongings at Security Public Storage and I appreciate that it is under constant, 24 hour, surveillance. The staff is also very helpful and very personable! The price are very reasonable as well!
Security Public Storage is very clean, neat, and the staff is very nice. they are very accamodating, and helpful when things with got stressful with moving. ive dealt with other torage failities, and they are rude, AND try to charge you for every little thing possible! i would never regret renting with them, in fact i would do it again. GO WITH SECURITY PUBLIC STORAGE!
Love this place, always clean, easy access, good hours, open 7 days a week... take payments over the phone a +++ and friendly staff.... my stuff feels safe there!!
Los Angeles, CA
Secluded location for great storage space that is accessible and available. Very professional and approachable staff. Nikolas gave us great deals and helped us save money for our long-term storage units and we felt comfortable/welcome to come to him for help. Prices are reasonable and competitive.
Alarm system and automated gate access are a plus, as well as the month-to-month contract system with online account management. Very easy to use and helpful for customers.
Palo Alto, CA
Being a frequent traveler = being semi-nomadic = renting storage units throughout the Bay Area over the years. I've seen a lot of strange stuff, to put it mildly.
I have two units here, with one since 2010. When I signed up, Ann was really great at finding me the best location she could for the size I wanted and pointed out that limited hours = secure. I can see that; it's definitely a safe place and without late hours, you don't have people trying to spend the night in their units. (Yes, I've seen that at other locations.)
The floors and walls were freshly painted and new unit number signs placed after I arrived, and I always see staff in the building keeping things tidy. Not as much of a dust problem like I had at other places. I also like the donation bin that's just outside one of the buildings -- and it's used frequently.
When I've had to switch payment details or contact info, it's always handled in a fast, professional manner. Chris is great at resolving any issues ASAP. Easy access from 101 or CalTrain, too. Definitely plan on keeping stuff here for a while.
I was looking for a storage at Stockton Blvd Sacramento, CA and I met the Storage Manager John Garcia, offered me a unit for 3 months 50% off. It was a great deal! John has great Customer Service. He s very professional, energetic, kind, very helpful and knowledgeable about doing business as a Manager. I am very lucky to have a Manager who knows what he is doing.
This storage facility is great! Its always clean & the management is very helpful with any questions. I go to my storage unit often and never have a problem. Its in a great area & very safe. My family has had a unit here for 10+years and we have never had a problem. I highly recommend!! - NM
San Jose, CA
I have stored my stuff here for a while now and have had nothing but good things to say about this facility. The people that work here are helpful and friendly and that really made the difference for me. Facilities are clean and they really seem to have their act together as far as policies and procedures.Their business hours are great and they are open well before work starts and well after work is over (usually the time when you will need to access your stuff) In the end, you don't spend much time here, so as long as i can get my stuff when i need it and can see a friendly face guarding my stuff, i'm very satisfied...hopefully you will be to! Happy Storing!
I have rented from Security Public Storage for several years now, and I have never been disappointed in the office staff or the storage unit. Michele and the other office workers are polite and friendly, and always willing to help you with your account. Thank you for allowing me to store my belongings in a safe place! Sincerely yours, Marcia J. McDuffie
For over a year I have used this storage facilities in the East Bay and I am very happy. So I have my little list of what Ive looked for:
- helpful employees
- good security with cameras
- indoor unites with some level of climate control
- easy access to the units
- reasonable rates
It seems like a basic list, but not all places provide all this.
Security Public Storage does provide this, and more. The facilities are some of the cleanest I have seen and the security is very good. The staff is friendly and helpful. They also have a good variety of unit sizes and shapes to meet your specific needs.
The office sells a number of items that may be useful at a reasonable cost - packing boxes, bubble wrap, tape, locks, etc.
In short, great great great storage facility as well as great staff!!!
Highly secure facility. The longest business hours of any company I could find. Their staff is outstanding, especially the manager who is always extremely helpful. The facility is immaculate. I highly reccommend Security Public Storage in Huntington Beach to anyone who is planning on renting a storage unit.
This storage facility is great. Super friendly staff and incredibly clean hallways and grounds. I totally trust my personal belongings there and I feel really safe going to pull items out of my unit. I have used storage in the past and I no other place compares! The managers made the rental process easy, and when I moved homes, the process to change my address was quick and painless - they even recognized me when I came in to sign the form! Thank you for the great service! highly recommended!
We ve stored our family's library collection, records, and some household goods here through two moves since 1993, so we re probably one of the oldest accounts at this facility. Management has always gone the extra mile to keep current contact information and let us know of any changes in our monthly invoice (over time there have been very few). No surprises. The extra hours are great. The place is clean. Through years of heavy rain and simmering heat our stuff has kept dry and the boxes are still in tact. Taking this into consideration, the buildings are tight and security is excellent. We will eventually pull our stuff back into our home, but meanwhile we don t worry about keeping it here. A good set-up with really decent management that wants to work with you. Can't ask for more.
This place is really great! I have used many different self storage facilities in the past and this is the best one I have ever had the pleasure to use! The customer service provided is really excellent and the place is kept so clean and I know my items are safe here. Thank you for everything!
Cuando tuve la necesidad de guardar mis muebles y mis cosas, nunca imagine encontrar un lugar seguro, limpio, y accesible como las bodegas de Security Public Storage. Mis amistades me habian recomendado las bodegas en Sun Way en Salinas. El personal de la oficina me hicieron sentir como en familia. Yo rente una bodega 10x10, el lugar estaba limpio y la seguridad era ovia (alarmas y camaras por todos lados). Claro que recomiendo este lugar a todo mundo!!!
Best customer service! Very friendly ladies and always willing to help. They can extend hours of operations on a daily basis if you call in early. Price reasonable, location is nice, and always clean facility. You even get free popcorn when you visit!
Security Public Storage 1021 Hopper Avenue, Santa Rosa, CA 95403 My experience with Security Public Storage on Hopper Ave. started off on a very positive foot. My moving date was sooner than expected and I was scrambling to find a storage place. Security was one of the places in the area I needed that was referred to me. They were the ONLY place that had actual employee answering the phone instead of a machine. Judy was very kind and helpful regarding my situation. She even offered to stay later to meet up with me on my arrival into town that evening. Unfortunately I had to come in the next day, but I was greeted by Judy & her daughter Tracy with warmth and wonderful customer service. They had the size I needed and I was quickly able to move in my things. The facility is clean, in good condition, and the management is very helpful. Couldn t ask for more. Thank You Judy & Tracy! (By the way... I never heard back from the other places I left messages at! Just goes to show, call SECURITY instead.)
I have been renting storage units at the Hopper Lane facility since 1997. Right from the get-go I was impressed with Judy Freitas and Tracy VanEck who were, and still are, managing the site. It is more than just a job to them. Their customer service cannot be beat. I have repeatedly recommended Security Public Storage on Hopper Lane to others. It is always a pleasure to write a review for their job well done. Thank you!
The managers of Security public storage are AMAZING ! They take such great care of the customer. They are ALWAYS very helpful and VERY nice. It's a great place to put those items you don't have space for at home. I know my belongins are safe and secure. Thanks guys for taking such great care of my stuff.
This is a great storage place. I've been using it for around 4 years now. It is clean and well taken care of. The extended hours for access are a great help for those once in awhile times you need to get something late. Best of all are the ladies in the office who keep everything running smoothly.
How easy was that! In and out, no hassle, perfect size, super managers! I really appreciate how well they took care of our move. A + for service and cleanliness.
I can't say enough good things about Gail and Paul King. I've been a tenant here for a number of years and have always been pleased with the level of personal service. Gail and Paul go above and beyond to assist me. The facility is always clean, well maintained and I am thrilled to have the opportunity to do business with them.
Sean and Leah just began managing this location and we had such an awesome customer service experience upon renting a storage unit for my brother. They explained every step, answered all of our questions, and checked on us to make sure everything was okay upon moving in. We appreciated their professionalism, kindness, and enthusiasm for being citizens and business people in our community! Thank you Sean and Leah!
This place is awesome! really good start up deals. very nice people working here! I came in 6 days late to pay my rent and she was so cool and understanding about it. storage units are a little pricey but for all the perks that come with it, its well worth it! I wouldn't go anywhere else to store my priceless possessions, when they say they are secure, they mean it!!!
Simply the best! I have rented storage before with mixed results. So this time I really did my homework. I visited all the several storage facilities in my area, and there is just no comparison! Greg and Jeanette are lovely people who are intent on making the customer happy; they are a joy. But the best thing about Security Storage is the facilities. They are immaculately clean; security is great (Duh!); and they provide so many benefits. They even have a truck that one can "rent" basically for free! And they have every moving and storage supply that you could want at prices that I could not match anywhere else. There is no comparison to the competition. In fact, there IS no competition!
Liked: Service, Location, Value
I have been with other storage facilities and this by far has the best BEST BEST!! staff ever, the facilities are clean, the bathroom is clean and the hallways are well lit (which is important for me being a female and coming in at night). I would recommend this facility any time!
Liked: Service, Value, Location
After being a tenant at this facility for so many years, I considered moving to another storage facility with the intent to save money, however, after comparing the facilities amenities and most importantly security, I decided to remain with the company. Management is exceedingly wonderful to work with and the facility is always kept extremely clean. I just paid for another year in advance!
I really love this storage facility. It is clean, safe, and curtious staff. The staff here always answer my questions and are very helpful with finding the best storage size. I would recommend this storage to everyone. I have been at several storages before and i love this place the best!!!!!!!!!!
I called this place based on excellent reviews and sure as heck wasn't disappointed with the quality of service. The staff was very helpful and hospitable. I moved my stuff into my space on short notice with complete ease. They are very accommodating to the military too! Highly recommended!
MICHAEL & JOAN are absolutely the BEST EVER !!!!!! And so was JACKIE, I REALLY MISS HER VERY MUCH !!!!!! I have been storing here for many years & do not have any complaints. OMG !!!!!! I have never before ever experienced such EXCEPTIONAL CUSTOMER SERVICE !!!!!! I give them all ***** 10 PLUS STARS ***** !!!! THEY ALL DESERVE A HUGE PAY RAISE !!!!!!!..
The staff (a husband and wife team) at the location in Herndon are a surprising change from the other storage warehouses I've dealt with in the past. Dealing with them is entirely no-pressure, no-hidden-fees, and very generous on the cancellation notification. No contracts required, and they are quick and eager to spell out every detail of their offering. To top it off, they both seem to really enjoy their job and to take pride in running an honest, clean, and secure facility.
Their lot seems very well maintained (perfectly clean - Diane even stopped and picked up some trash while showing us the facility) and secure. Each unit is alarmed and tied to your own individual access code, so that the computer tracks to see if the person who should be opening a storage unit actually is.
If you're in the market, I strongly encourage you to go talk to the people at this location.
I've been using this storage facility now for nearly 8 years and it has been a wonderful experience, knowing that my personal belongings are, and have always been, safe and secure here! The staff have always been very pleasant and helpful. Thank you so much, one and all.
I have been storing things here for about two years now and it has been absolutely wonderful! The staff is more than helpful. They are there when you need them. The storage facility is completely reliable. I basically forget I have things stored for 6 months at time (until I need something) and then I go in and check on my stuff and there are no issues. You can't put a price on a piece of mind. I highly recommend this storage facility over any other!
#1 in Customer Service!! Carol is fantastic...always there to help, very friendly and personable. This is the CLEANEST storage facility I have ever seen and the prices are very reasonable. As long as I need storage Security Public will have my business!!
This is a great place to store anything that will fit. Great central location that is easy to find and nice and clean. The manager and the staff are very helpful and accessible. I've stored many places and this is in a prime spot.
The people here are nice and friendly. As soon as we walked in they promptly answered all of our questions regarding the prices. We jumped in the facility golf cart and we were off to take a look at different sized units. As soon as we decided on one, our paperwork was done in a matter of minutes. Thanks for all your help! Great place.
I really like the staff at this facility. A couple years ago i was looking for a place to store my belongings. After a couple initial phone calls to other storage facilities i didn't feel that i would receive the kind of treatment i've come to rely by the staff here at Security Public Storage. Not that they allow you to have a break or anything it's just that i got behind due to financial issues and the staff here allowed me an opportunity to play catch up without the threat of loosing my stuff. I rate this facility #1.
I have been a returning customer of Security Public Storage for more than 20 years. The staff is great and their service that is above all others. I will continue to entrust this company to keep my belongings safe and secure.
Security Public Storage in Oceanside, CA is awesome. I've been with them for a little over two years now, and never had any problems. Their facility is gated and secured, the facilty is always clean inside and out, and the management is top-notch. I recently had to downsize my storage unit from a 10x15 to a 10x10 for financial reasons, and they made the transition smooth and painless. They even found me a new unit directly across the way from my old one, making the move all that much easier. Overall a great place, conveniently located, with very reasonable prices.
I have had a storage unit here for 6 years. (cringe) The service has ALWAYS been great. I have fallen behind on a payment or two and they are always helpful and will work with me and not auction my stuff off the very next day like some places would. The site is always impeccably clean and the units are all alarmed.
This storage location is one of the cleanest and the staff is very friendly. I want to send a special thank you to Nicholas who is always so helpful and friendly. He is always willing to go the extra mile to help and is very courteous. It's so nice to know that whenever you run into any type of problem someone like Nicholas is so willing to help and make sure he gives his best. Thanks Nicholas!
Security Public Storage is a friendly & clean place to store your belongings. I have been using them and will continue to use this storage facility when ever I need to keep my belongings safe. They have friendly staff that is very knowledgable on size of units available for your storage needs. The units themselves are very clean and easy to get into whether on the ground floor or third level. I feel very lucky to be storing my belongings in such a safe and well maintained facility. I have and will continue to share my experience with friends and family that need a place to store things.
Best storage company in the area. Owners Ron & Janel are really easygoing and great to do business with. Safe & clean units with extended access hours. Fairly inexpensive rates, and they also provide some special deals. Definitely check them out!
San Francisco, CA
Here's a little story:
One of my best friends moved out of the country years ago, and left some stuff here in SF. The key was passed down to me over the past year and since I'll be moving far away myself in the next week, I had to get moving on getting her stuff out of the storage unit and shipped to her home country.
Working with Charles, the manager, was a joy. He was very pleasant and extremely helpful, going above and beyond the normal call of duty (helping me get into the unit when the door got stuck, helping me operate the freight elevator, saving a parking spot outside of the facilities while i loaded my car and being an overall AWESOME help with the large/heavy boxes I had to lift into my car).
He didn't need to do any of that, but he did and with a smile no less.
The items I bought from him were very reasonably priced and the facilities are clean and secure. There's double security access in the facilities, first a front door lock and your own bolt lock for the unit. There are carts for everyone's use and security cameras everywhere.
I'm not sure how much my friend paid every month for her unit, but I'm sure it was well worth it. The facility is located in a central area between Castro/Hayes Valley and the Van Ness/Market merge.
I have been a 'tenant' of Security Public Storage on and off for most of the last 15 years, and have never had reason to doubt my choice. Being one of the older storage facilities in Escondido, their rents are substantially lower than the newer facilities, but the age of the facility does not detract from their cleanliness, helpfulness, security, or anything else. In fact, they have lately undertaken many renovations, including upgraded High Definition security cameras. Of course like all modern storage facilities, they have an on-premises apartment for their main managerial staff, who are always friendly and courteous. I can sincerely recommend Security Public Storage for anyone who needs to rent any size unit, from a 5X5 closet on up to a garage-sized room. And their proximity to downtown, and to a major transportation hub (almost next door) is an added plus!
West Sacramento, CA
Great storage facility! Clean units, great security, and fantastic managers. They have been friendly and helpful during my 1+ year renting from them. I've never had a problem to date!
La Habra, CA
I have been using Security Public Storage for years and have been very happy with them. It is very clean and extremely secure. You must punch in a security code before entering and leaving, and each unit has it's own security alarm. And Carol is wonderful!! My kids always beg to go with me to storage so they can go in and see her.