| Q. |
What size unit do I need? |
| A. |
The unit size you may require can vary
greatly, depending
on the size of your furniture, how high you
can stack boxes and a number of other variables. Please refer to our
storage sizing guide or call
the manager at your local facility, and we will
be happy to help you decide what size will
work best for you.
|
| Q. |
Do I need insurance? |
| A. |
Insuring your items while they
are in storage is highly recommended. Just as your home is
susceptible to fire, roof leaks, burglary and vandalism, so
too is your storage unit. Check your homeowners or renters
insurance policy to see if your storage possessions are covered.
If not, our on-site managers can assist you in acquiring reasonably
priced self storage insurance.
|
| Q. |
Can I pay for storage
by automatic debit or online payments? |
| A. |
You can pay for storage by automatic
debit from your debit/bank card or credit card account.
Some of our facilities also offer online payment and we are
adding more. Check on the location page for your facility
to see if you can log in and pay online.
|
| Q. |
Are online payments safe? |
| A. |
All personal and payment information submitted
to our secure online server is encrypted so that none of this information
can be seen or intercepted by a third party.
Our SSL certification guarantees that we have
a fully validated secure server.
|
| Q. |
Can I reserve my unit online? |
| A. |
You can order online at some
of our locations and we are adding this facility to other
locations all the time.
If this is not available at your location, please call your
local manager and they will be happy to hold an available
unit for you.
|
| Q. |
Why aren't all unit sizes listed? |
| A. |
Many of our facilities have a
large variety of unit sizes. For your convenience, this site includes a list of prices for standard
sizes only at each facility, but we strongly
encourage you to call your local facility for more information. They will help
determine which of our many sizes will best suit your needs and let you know
about any specials you might qualify for.
|
| Q. |
Is there a minimum
rental term? |
| A. |
The minimum rental term is one month. Beyond the one month minimum, rentals can be prorated to suit your needs.
|
| Q. |
Can I bring my own
lock? |
| A. |
Yes. We encourage you to bring
you own lock. Alternatively, we do sell locks at our facilities, along with many other moving and storage supplies, for your convenience.
|
